Voter Helpline App
Voter Helpline App By Election Commission of India.The Voters never had the convenience of voter centric features delivered through the mobile app. All the services were available either in the physical format or were scattered in various websites and applications. The Voter had to either fill in the physical form or visit the website. Similarly, making the complaint had been an arduous task. As the ECI main website contains the information for all stakeholders, a normal voter had great difficulty in navigation and finding the content. 
                     Voter Helpline App By Election Commission of India
Voter Helpline App is the comprehensive app for Indian Voters to search their name in the electoral roll, submit forms for voter registration & modification, download their digital photo voter slips, make complaints, find details about the contesting candidates and most importantly see the real-time results of the elections. 

19 Million (1.9 Crore) users used the Voter Helpline Mobile Application to search their names in the Electoral Roll till date.

With 2,16,81,289 (2.16 Crore or 21 Million) downloads and 1,53,604 (1.53 lac or 153K) user feedback, this national award-winning application has taken roots as a major tool for citizen empowerment. The seed for the Voter Helpline was sown in the year 2016, when a new website for Election Commission was envisaged. In the process of designing the new website, the concept of Voter Helpline took its humble beginnings. At that stage, the Project was codenamed as ‘ECI Citizen App’ and the initial objective was to display on the mobile app, the main ECI   Website content.


However, soon we identified 5 core but disparate applications which perfectly made sense for all of us in ECI but hardly made any sense to the voter. For us in the ECI every application was as important as the other and every application justified its independent existence. But in-turn we were sending our hapless voters to five different websites to do the transactions. 

The Voter Helpline app has been the most important Mobile app of the Election Commission of India. 53 Million electoral searches have been performed through the mobile app.
With the advent of Booth App, the polling station searches have become very easy and fast by the use of QR code. The Photo Voter slip contains the QR code which is scanned by the Polling Officials in the polling station. Now the Voters can also download their digital photo voter slip from the Voter Helpline Mobile App. The process involves linking up their mobile phone with that of EPIC card. The Digital Photo Voter slips can be shown at the polling station instead of physical photo voter slip. 

The ICT division of Election Commission of India has undertaken a new initiative by designing a mobile application for developing a culture of avid electoral engagement and making informed and ethical ballot decisions among citizens of the country. The application was first launched on 30th August 2018 and was brought to major use using Lok Sabha Elections of 2019

This app will allow users to easily find the information they are looking for. Citizens can browse the app based on their own interests and learn more about the Election Process in a more engaging way. 

The Election Commission of India has significantly modernized this Citizen interface to accommodate a growing user-base, as the Election Commission of India continues to branch out into new technology areas and caters for massive information dissemination requirements for its 87.5 Crore Electors during the General Elections.

About Voter Helpline App
Taking forward its continuous efforts of building an active democratic citizenry in the country, Election Commission of India has undertaken a new initiative by designing a Mobile Application for developing a culture of avid electoral engagement and making informed and ethical ballot decisions among citizens of the country. The app aims to provide a single point of service and information delivery to voters across the country. The app provides following facilities to Indian voters:


A. Electoral Search (#GoVerify your name in the electoral roll)
B. Submission of online forms for New Voter Registration, shifting to a different
the constituency, for Overseas Voters, Deletion or Objection in the electoral roll, correction of entries & Transposition within Assembly.
C. Register Complaints related to Electoral Services and track its disposal status
D. The FAQ on Voter, Elections, EVM, & Results
E. Service & Resources for Voters & Electoral Officers
F: Find the Election Schedule in your area
G: Find all the candidates, their profile, Income Statement, assets, criminal cases
H: Find the Polling Officials and call them: BLO, ERO, DEO and CEO
I: Click a selfie after Voting and get a chance to be featured in the Official Voter Helpline App Gallery.
J: Download the list of Contesting candidates in PDF format and take the print out.